PR606347 - Variation - 20 Jun 2018

MA000023  PR606347
FAIR WORK COMMISSION

DETERMINATION


Fair Work Act 2009

s.285—Annual wage review

Annual Wage Review 2017–18
(C2018/1)

CONTRACT CALL CENTRES AWARD 2010
[MA000023]

Contract call centre industry

JUSTICE ROSS,PRESIDENT
VICE PRESIDENT HATCHER
DEPUTY PRESIDENT ASBURY
COMMISSIONER HAMPTON
MR COLE
PROFESSOR RICHARDSON
MR GIBBS

MELBOURNE,20 JUNE 2018

Annual Wage Review 2017–18.

A. Further to the decision issued by the Expert Panel in the Annual Wage Review
2017–18 on 1 June 2018 [[2018] FWCFB 3500],the above award is varied as follows:

1. By deleting the table appearing in clause 18.1 and inserting the following:

Classification

Rate per week

 

$

Customer Contact Trainee

768.30

Clerical and Administration Officer Level 1

768.30

Customer Contact Officer 1

794.70

Clerical and Administration Officer Level 2

794.70

Customer Contact Officer 2

837.40

Clerical and Administration Officer Level 3

837.40

Principal Customer Contact Specialist

890.70

Customer Contact Team Leader

913.70

Clerical and Administration Officer Level 4

913.70

Principal Customer Contact Leader

979.60

Clerical and Administration Officer Level 5

979.60

Contract Call Centre Industry Technical Associate

1058.70

2. By deleting the year “2017”in clause 18.3(b) and inserting “2018”.

B. This determination comes into operation from 1 July 2018. In accordance with s.166(5) of the Fair Work Act 2009 this determination does not take effect until the start of the first full pay period that starts on or after 1 July 2018.

PRESIDENT

Printed by authority of the Commonwealth Government Printer

About this document
(1)
Code:
PR606347
Title:
PR606347 - Variation - 20 Jun 2018
Effective:
20 Jun 2018
Updated:
25 Jun 2018
Related Information
1.0.11.0 SC